Returns & exchanges

Create a professional, clear, and customer-friendly Return & Exchange Policy for Aafrin&Co. The policy must clearly state that customers can request a return or exchange within 2 days of receiving the product. Include these points: - Product must be unused and in its original condition. - Original packaging, tags, and accessories must be included. - Customer must provide an unboxing video or clear proof if the product is damaged, defective, or incorrect. - Returns are accepted only for eligible products. - Change-of-mind returns may not be accepted unless Aafrin&Co approves them. - Return shipping costs should be clearly explained. - Refunds or exchanges will be processed after the returned product is inspected. - Clearly explain situations where returns are not accepted. - Include a simple step-by-step process for requesting a return. - Use professional but easy-to-understand language suitable for an online store in Nepal. - Mention that Aafrin&Co reserves the right to reject returns that do not meet the policy requirements. Make the final policy visually organized with headings, bullet points, and a short customer-friendly closing message.