Privacy Policy

Last updated: January 2026

Your privacy matters. We collect only what's necessary to connect buyers and sellers.

1 Information We Collect

From Sellers:

  • Name and business information
  • Email address and phone number
  • Social media handles (Instagram, TikTok, etc.)
  • Billing settings, platform fee configuration, and trial status
  • Payment QR codes for receiving payments
  • Shop logo and branding (optional)
  • Product information and images

From Buyers:

  • Name and phone number
  • Delivery address
  • Payment proof screenshots (when applicable)
  • Order preferences and notes

2 How We Use Your Data

We use the information collected to:

  • Facilitate order placement and management
  • Connect buyers with sellers through product codes
  • Share buyer information with sellers for order fulfillment
  • Verify payment screenshots and QR codes
  • Calculate platform fees and trial eligibility
  • Send order confirmations and updates
  • Improve platform functionality and user experience
  • Provide customer support

3 Data Sharing

When you place an order:

Your buyer information (name, phone, address, payment proof) is shared with the seller to fulfill your order. This is necessary for delivery and communication.

We do NOT:

  • Sell your data to third parties
  • Share your information for marketing purposes
  • Use your data for purposes other than order fulfillment

4 Data Storage & Security

  • Your data is stored securely on our servers
  • Payment proof images are stored temporarily and deleted after verification
  • We use industry-standard security measures to protect your information
  • Access to data is restricted to authorized personnel only
  • We regularly review and update our security practices

5 Cookies & Tracking

We use minimal cookies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Ensure platform security (CSRF protection)

We do NOT use tracking cookies for advertising or analytics beyond basic usage statistics.

6 Your Rights

You have the right to:

  • Access your personal data at any time
  • Request corrections to inaccurate information
  • Delete your account and associated data
  • Export your order history
  • Opt out of promotional communications

To exercise these rights, contact us at support@kodkon.com

7 Data Retention

  • Active account data is retained as long as your account exists
  • Order history is kept for 2 years for record-keeping
  • Payment proof screenshots are deleted after 30 days
  • Deleted accounts are purged within 30 days

8 Children's Privacy

KodKon is not intended for users under 18. We do not knowingly collect data from children. If we discover such data, it will be deleted immediately.

9 Policy Changes

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify users of significant changes via email or platform notification.

Privacy Questions?

We're committed to protecting your data and being transparent.

Contact Us →