Lookup disputes using your order details
Don't have a dispute yet?
Raise a New DisputeMost disputes are reviewed within 24-48 hours. Complex cases may take up to 3-5 business days.
Yes, if the dispute is still in review. Contact our support team via the dispute messaging system.
You'll receive a detailed explanation. You can provide additional evidence by replying to the dispute thread.
Refunds are processed to your original payment method within 3-5 business days after approval.