Returns & exchanges

All OUR PRODUCTS ARE CUT MANUALLY TO THE DESIRED SIZES. ALL OUR PRINTS ARE SUBLIMATED INTO PREMIUM METAL SURFACES. RETURNS: We do not accept RETURNS & REFUNDS. However, we accept EXCHANGE REQUESTS, making our service CUSTOMER ORIENTED. SOME COLORS MAY APPEAR DIFFERENT FROM THE IMAGE DUE TO RESOLUTION VARIATIONS IN THE IMAGE AND PAPER. WE MAKE SURE THAT EVERY PRINT IS AS PER THE STANDARD OF OUR CUSTOMERS. DESPITE SUCH AN ISSUE APPEARING, WE STILL MAKE A DELIVERY TO OUR CUSTOMERS. IN CASE CUSTOMERS DO NOT LIKE THE PRODUCT AND CLAIM IT IS A FALSE PRODUCT, WE ACCEPT EXCHANGE REQUESTS. LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO: - CUSTOMERS CAN EITHER CHOOSE AMONG OTHER DESIGNS OR CHANGE THE TYPE OF THE ORDER. - RETURN DELIVERY CHARGES SHOULD BE HANDLED BY THE CUSTOMER THEMSELVES. - FULL PRIOR PAYMENT MUST BE MADE. - CUSTOMERS ARE ADVISED TO CONTACT US THROUGH THE SAME CHANNEL THEY PLACED THE PRIOR ORDER. Reflextions shall handle all exchange requests. All deliveries will be handled by Reflextions after receiving the exchange product.